Customer Feedback

Customer feedback adds another level of detail to our property listings. Holidaymakers are asked to comment on their accommodation when returning from holiday with their opinion added to a cottage’s info page.

So far we have over 100,000 customer comments on our listed properties and, as we receive approximately 50,000 customer questionnaires each year, it’s a figure that’s growing all the time.

Gold Star

When enough customers deem a property to offer an exceptional level of comfort for its star rating, it receives Gold Star status.

Because the Gold Star system works independently of a property’s pricing level, any property listed with cottages4you can be eligible for the award. That way you know that the properties covered by Gold Star status are truly exceptional.

All Gold Star winning properties display an official certificate. Look out for the Gold Star award on search results and property detail pages.

 

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